Retail Industry

Merchandizing the digital way

Current Scenario

With the world undergoing digitization, the retail sector is now experiencing a paradigm shift as clientele are moving endlessly between online and offline shopping channels. The need of the hour for the physical retail stores is to not only to provide in-store personalization but address the digital-savvy client’s requirements and look at the bigger picture.

On the retail horizon, there is a never-before-experienced data explosion, connected devices, and customer-centric digital platforms. The emphasis is on elevating the omnichannel experience by analyzing and understanding product and customer data through marketing strategies and back-end systems.

Amid these changes, old challenges remain a lack of business models, siloed applications, and the inability to deploy new-age technologies. Hence there is a need to put together an end-to-end, well-connected omnichannel shopping experience that addresses the current challenges and implements new technologies.

Our offerings

Retail IT Mobility Solutions

Mobility Solutions

Since the next step lies in adopting enterprise mobility via next-generation smart devices, mobile apps are highly becoming a necessity. Our integrated mobility solution improves operational efficiency and features current technological trends that simplify the purchase experience to offer an elevated client experience.

Through this solution package, we offer the following:

  • Visual dashboards for vendors to evaluate performance in relation to timelines and other vendor agreements
  • Customized dashboards for corporate to keep track of purchases and revenues across different stores and evaluate overall performances
  • Setting up client-based promotion apps with coupons and feedback collection system
  • Establishing KPI systems that keep track of store performance on a real-time basis

Enterprise-level collaboration

One of the primary challenges in the retail sector is the communication gaps and the siloed nature of work, which ensure delays, reduces idea exchange, and leads to less productivity.

Due to a lack of knowledge management tools and inadequate training programs, retail store managers and buyers spend a considerable chunk of time looking for information. They are unable to connect with people across various geographies properly.

Dijital Solutions aims to mitigate this through various solutions that bring down decision-making time, enhance the user experience, and establish better collaboration standards. We aim to improve your brand image, increase profitability, and user experience through the following solutions:

  • Developing an elaborate portal which serves as a platform for employee engagement, a one-stop medium for communication and information exchange
  • Developing pre-defined templates and various workflow channels for superior content management and consistent messaging across stores i.e, maintaining brand voice
  • Offering front-end modernization and e-commerce enablement for your store and brand
Retail Enterprise-level collaboration

Cybersecurity and infrastructure transformation

Cybersecurity and infrastructure transformation

With the implementation of various technologies, channels, and data, retailers need to guide their teams in the right path by establishing quality infrastructure, security, and compliance requirements. We help organizations adopt disruptive technologies via security and infrastructure angle:

  • Evaluate and analyze the current status of your store/organization on the security factor and compliance policies
  • Set up measures for strengthening web, network, and application security
  • Establishing POS security for protecting payment and cash-flow systems
  • Putting up precedents for BYOD and mobile security

How does it benefit you?

  • Helps maintain backup, and keep patient data confidential
  • Enables real-time data to improve health care and patients
  • Reduces downtime and ensuring interruption-free services
  • Cuts down medical errors and increased efficiency

Please contact us at [email protected]

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